15 Customer Success YouTubers in 2026

Gainsight

Youtube Channel https://www.youtube.com/channel/UCOvVnqR-S.. Play
Businesses today use data, analytics and automation to give their teams the edge they need to acquire new customers. However, once new customers are onboarded, siloed data sets, error-prone guesswork and manual workflows can leave them blind to the actual condition of those customers. That's why customer-driven enterprises are leveraging the power unlocked by customer data in order to get proactive about identifying at-risk customers while growing the lifetime value of healthy ones. A new paradigm, called Customer Success Management, has begun to take shape. It's not just an...MORE YouTube Subscribers 5.1KType Nano Since Mar 2013 Get Email Contact Follow Request 452 Customer Success YouTube Influencers with email contacts in a spreadsheet or csv file. Email us at anuj@feedspot.com Copy emailEmail us

CSM Practice

Youtube Channel https://www.youtube.com/channel/UCKfB4468e.. Play
Subscribe now to stay up to date with new Customer Success videos!The CSM Practice YouTube channel features Customer Success discussions regarding Renewals, Customer Success Managers, Churn, Advocacy, Customer Marketing, Customer Health Score, account segmentation and more! You'll also find recorded Customer Success webinar videos and other great fireside chat with Customer Success thought leaders.MORE YouTube Subscribers 14.7KType Micro Since Mar 2017 Get Email Contact Follow

ClientSuccess

Youtube Channel https://www.youtube.com/channel/UCyebb34-V.. Play
ClientSuccess™ is revolutionizing the way SaaS companies proactively manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our customer success management platform provides actionable insights, rich customer analytics, and best practices that will help you maximize the lifetime value of your customers.MORE YouTube Subscribers 5.2KType Nano Since Nov 2014 Get Email Contact Follow

ChurnZero

Youtube Channel https://www.youtube.com/channel/UCzv-N2S30.. Play
ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. We're known both for our powerful Customer Success platform, and for the partnerships we create with our customers to help them improve efficiency, increase revenue, and deliver the best possible customer experiences.Customer Success teams at leading brands use ChurnZero to spot potential churn risks early, and identify renewal and expansion opportunities. Our best-in-class automation and in-app communication make it easy to engage with customers and lead them to value.As Customer...MORE YouTube Subscribers 2KType Nano Since Jun 2015 Get Email Contact Follow

The Secrets Of Customer Success

Youtube Channel https://www.youtube.com/channel/UCuqv-oOxc.. Play
Giving away all my customer success manager secrets!From Uber Eats driver to a customer success manager from 2019, I am giving away everything you need to break into the customer success realm.Check out my Ebook! https://noahmlittle.gumroad.com/l/frtvnFrom beginners, to intermediate, to advanced: I got you covered!MORE Email ****@gmail.com
YouTube Subscribers 50.4KType Micro Since Aug 2022 Get Email Contact Follow

The Customer Success Project

Youtube Channel https://www.youtube.com/channel/UCn0H7Nbx4.. Play
The Customer Success Project is here to help you get a job in Customer Success and build your brand as a Customer Success professional
Email ****@thecustomersuccessproject.com
YouTube Subscribers 15KType Micro Since Oct 2020 Get Email Contact Follow

Totango - Composable Customer Success

Youtube Channel https://www.youtube.com/channel/UCqjJ2QgUR.. Play
Totango is the industry's only Composable Customer Success Platform, built on a modular foundation with embedded best practices to meet you where you are today and grow with you as your business needs change. Totango is quick to implement and integrate, fast to value, and more efficient to own and operate.Many of the world's fast-growing businesses and well-established software giants use Totango to get real-time access to customer health, stay alert to risks and opportunities, and engage proactively and intelligently with their customers to increase net revenue retention and drive...MORE Email ****@totango.com
YouTube Subscribers 3KType Nano Since Sep 2006 Get Email Contact Follow

Success Mentor by The Remote Leadership

Youtube Channel https://www.youtube.com/channel/UCRGWW0ImP.. Play
Welcome to Success Now by The Remote Leadership, the Customer Success Consultancy for startups! The YouTube channel is dedicated to helping startups achieve success through the guidance and expertise of a Customer Success Consultant. At The Remote Leadership, we understand that starting a new business can be daunting. You have a great idea and a lot of passion, but it takes more than that to succeed. Our team has years of experience working with startups, and we understand your unique challenges. We can help you navigate these challenges and create a Customer Success strategy that works for...MORE Email ****@theremoteleadership.com
YouTube Subscribers 1.5KType Nano Since Mar 2023 Get Email Contact Follow

Customer Success Network

Youtube Channel https://www.youtube.com/channel/UCI02CYHPD.. Play
Everything about Customer Success and MOREThe Customer Success Network is a not-for-profit community for CS professionals around the world. Our vision is to build the first global peer learning community for CS passionate. Created in London in December 2017, our community has now more than thousands CS geeks from Australia to California. In this channel, we share all the videos of our recurring series of events: - CSN Webcast: how to presentation from one CS expert from our community - CSN Breakfast: panel discussions between 2,3 Senior leaders in our industry - CSN Leaders Labs: quick...MORE Email ****@customersuccess.network
YouTube Subscribers 910Type Nano Since Feb 2021 Get Email Contact Follow

ESG [Customer Success as a Service]

Youtube Channel https://www.youtube.com/channel/UCB8vYM0FO.. Play
ESG delivers Customer Success as a Service® (CSaaS), enabling you to build, operationalize, and transform your CS organization. We're here to help you improve metrics and accomplish your ultimate goal of reduced churn and increased retention. Our services combine consultation, process development, people, and automation to increase the capabilities of your Customer Success organization.MORE YouTube Subscribers 105Type Nano Since Sep 2016 Get Email Contact Follow

San Francisco Customer Success Meetup

Youtube Channel https://www.youtube.com/channel/UCOCPhM6BM.. Play
https://www.meetup.com/Customer-Success/With over 2,800 members, this is the largest Meetup group in the world dedicated to Customer Success. Our focus is on bringing together the CS community to share learnings, best practices, and build a stronger community for Customer Success.If your role touches on the success of their customers, product management, lifecycle marketing, or making your organization more customer-centric, this is the group for you.We meet monthly on the 3rd Wednesday of every month in San Francisco, California. Join us for a great evening of networking, food & drink,...MORE YouTube Subscribers 120Type Nano Since Apr 2018 Get Email Contact Follow

Customer Success Excellence

Youtube Channel https://www.youtube.com/channel/UCAavISnlY.. Play
An awards ceremony to celebrate excellence in customer success. Launched in London in June 2022 and coming to North America in May 2023. More info: customersuccessexcellence.com
Email ****@customersuccessexcellence.com
YouTube Subscribers 34Type Nano Since May 2020 Get Email Contact Follow